Job Description

The International Customer Operations Specialist is responsible for supporting global customer operations by managing end-to-end international order processing, ensuring accuracy, compliance, and on-time delivery through coordination with logistics partners and cross-functional teams.

Responsibilities:

  • Own end-to-end processing of international orders (subsidiaries, licensees, vendors).

  • Ensure accuracy of order entry, documentation, and shipment details.

  • Coordinate with logistics partners (freight forwarders, customs brokers) to support on-time delivery.

  • Maintain documentation to support audits and customs compliance.

  • Partner cross-functionally to resolve issues and improve processes.

  • Maintain and update process documentation and workflows.

  • Provide customer support and communication for international accounts.

  • Support continuous improvement initiatives to increase efficiency and ...

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