Job Description

Key Responsibilities:

  • Handle customer queries through live chat in a professional and efficient manner
  • Provide accurate information and resolve customer issues within defined timelines
  • Maintain high levels of customer satisfaction through clear and effective communication
  • Meet individual and team performance metrics related to response time, resolution, and quality
  • Collaborate with internal teams to resolve escalated customer concerns
  • Follow company policies, quality standards, and compliance guidelines


Skills Required
Chat Support, multilingual communication , crm software, Problem Solving, Data Analysis, Customer Service, Technical Writing

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