Internal Account Manager

Maintain/develop a good relationship of trust with the clientRespond to emailsAnswer the phoneSubmit the quotesDistribute documentation such as leaflets, catalogsDevelop new business opportunitiesPresent new productMaintain up-to-date customer information in the Sugar CRM systemExplain policy: price, delivery, warranty, return of goods and customer creditTrack STOCK Bo orders for distribution and notify customersAdvise and assist customers (sales, issues, training, credit)Perform double checks of orders entered into the computerManaging Authorization Numbers for Returns