Job Description

Role Overview

Key Responsibilities

1. Customer & Engagement Management

  • Lead project initiation, planning, staffing, execution, and closure across your portfolio.
  • Serve as the primary customer interface for Consulting delivery.
  • Reengage stale projects, ensure timely reporting for active engagements, and align stakeholders across Support, ADLS (Training), PM, Product Marketing, and Engineering.

Technical Skills

  • Familiarity with Adobe Experience Cloud products, Programming language and AI.
  • Strong analytical capability to interpret metrics and drive datainformed decisions.

Leadership & Interpersonal Skills

  • Ability to influence multiple crossfunctional teams and manage complex stakeholder expectations.
  • Excellent communication skills with senior executives and technical teams.
  • Strong problemsolving, negotiation, and conflict...

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