Job Description

Description



Key Responsibilities:
  • Assist in preparing and maintaining system documentation, including SOPs, user guides, and process flows.
  • Support the team in managing incident and service request tickets (logging, tracking, and follow-ups).
  • Perform basic troubleshooting and initial analysis for reported issues.
  • Coordinate with team members to ensure timely resolution of incidents.
  • Assist in SIT and UAT related to Branch Teller System and mobile application.
  • Support daily BAU (Business-As-Usual) activities and administrative tasks.
  • Ensure proper documentation and closure of all assigned tickets.


    • Skills & Experience We Are Looking For:

  • Currently pursuing a degree in Information Technology, Computer Science, or any related field.
  • Java, .NET, MySQL, MS SQL


    • What You'll Gain:

  • Mentorship from industry professionals.
  • Hands-on industry ex...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Hong Leong Bank Berhad today.

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