Job Description
What are your contributions to the team?
- Monitor, update and communicate the entry into service skyline for all upcoming deliveries to upper management & internal stakeholders
- Maintain information accuracy in the SalesForce.com database
- Support various customer centric initiatives in line with internal support needs
- Communicate by email and/or by telephone, as required, with the Field Support teams to support customer requests
- Assist with the modification of various tools to support the process initiative
- Monitoring the consumption of contract related entitlements and commitments.
- Support the invoicing process of Pilot/Technical missions
- Process, audit and reconcile Field Support invoices related to customer satisfaction
How to thrive in this role?
- You are studying for a bachelor's degree in Busin...
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