Job Description

What to expect?

  • Drive Rollouts: Support testing, launch, and improvement of regional digital CRM products.

  • Analyse Performance: Turn product, operational, and customer journey data into clear insights.

  • Build Reporting: Create Excel templates, dashboards, and tracking structures for decision-making.

  • Optimise Processes: Map business workflows, identify pain points, use cases and document practical improvements to current solutions.

  • Coordinate Stakeholders: Align requirements, feedback, and progress across markets, development teams, and key business stakeholders to support effective delivery.

  • Own Delivery: Manage defined work packages from analysis to stakeholder-ready output.

  • Create & Maintain Documentation: Create and evolve Confluence documentation and user guides into trusted resources that empower users, improve product adoption, and create lasting operational impact. 

    • What...

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