Job Description
Job Description
Cooperate with internal Security teams and other Security actors to further develop Security Operations.
• Report SLA, KPI and performance metrics of Security Services, steer activities as per metrics defined in the Service card.
• Make sure definition of improvement plans to meet SLA and KPI are in place.
• Coordinate the work provided and service delivered by the security partners.
• Prepare and publish the report to stakeholders including Local IT Management and Information Security Management.
• Ensure that all Security documentation for Internal/External service consumers are available and updated.
• Help in the development of processes and procedures required for the delivery of the Security Services.
• Receive and coordinate reporting requests, assisting with high level design of reports where required.
• Leve...
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