Intermediate Operations and Technical Specialist

Responsibilities
Operational Efficiency:

• Proactively monitor system performance and identify potential issues.
• Conduct in-depth performance analysis and provide recommendations for improvement.
• Develop and implement process improvements to enhance operational efficiency.
• Provide technical guidance and support to junior Team Members and work closely with senior specialists. Technical Support:
• Configure and maintain monitoring tools and dashboards.
• Develop and maintain technical documentation and knowledge base.
• Participate in on-call rotation for system support. Process and Project Involvement:
• Contribute to project and process planning and execution.
• Assist in the implementation of new technologies and systems.
• Conduct impact assessments and provide technical expertise for proposed changes. Data Analysis and Reporting:
• Generate comprehensive performance reports and identify trend...