Intermediate Enrolment Services Administrator

Athabasca University’s Office of the Registrar is recruiting for a temporary full‑time Intermediate Enrolment Services Administrator ending February 2028.

This role is virtual with place‑based duties in Athabasca.

First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02.

Responsibilities

• Provide efficient and effective service to AU learners, staff, and external partners while ensuring integrity of enrolment processes.
• Assess and process undergraduate general applications; prepare all incoming documents for evaluation.
• Handle course registrations, extensions, and course withdrawals.
• Respond to all incoming correspondence, telephone, email, or walk‑in inquiries to the Enrolment Services Unit.
• Resolve client inquiries that fall within enrolment services policies and procedures.
• Serve as a resource person regarding enrolment services inf...