Job Description

Where: On-site in Mons, Belgium (SHAPE).


Would you like to join the leading international intergovernmental organisation?


We are supporting NATO in sourcing experienced professionals for mission-critical roles across the Alliance. This is a contract (B2B) engagement delivered on-site, working alongside NATO teams.


Key Responsibilities:

  • Work within an integrated NIC + contractor team in a G14-equivalent Chief Technician role
  • Provide Level-2 and Service-Management support for Incidents, Service Requests, Change Requests and Tasks, traceable through NCIA ITSM and Azure DevOps
  • Respond, document, categorise and resolve assigned tickets in line with internal processes
  • Install, maintain, monitor and support the JSSC services (NAMIS, CoreGIS, REACT, Intel-FS, ANB, Release Server, HMART, CSD IPL/IWS, ICMT, AOSS, NABI and more)
  • Participate in daily reporting and planning (daily meetings)...

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