Intellicus Technologies - Specialist - Workforce Management

<p><p>Exp: 5-10 years.<br/><br/></p><p>Qualification: This role is for Business Consultant. He/She will be responsible for project management therefore it is important for the candidate to have in depth understanding of the WFM tools and project management experience.<br/><br/></p><p>- Should have minimum 5 and maximum 9 years of experience in WFM role where the applicant has worked for all stages of WFM (Forecasting, capacity plan, roster & schedule).<br/><br/></p><p>- Aptitude in creative problem-solving.<br/><br/></p><p>- Proficiency in MS Office.<br/><br/></p><p>- Familiarity with a wide selection of WFM software such as Verint, Genesis, Nice IEX etc. and databases.<br/><br/></p><p>- Analytical mind with excellent data collection and analysis skills.<br/><br/></p><p>- Should be confident and excellent...