Job Description

Job Title: Integrated Shift Supervisor

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

Anticipated Posting End: 8/10/2026

The Shift Supervisor is responsible for directing on-shift personnel and providing oversight and coordination across a multi-source service environment in support of the COMM Network Operations Center (NOC). This role ensures incidents are properly monitored, tracked, prioritized, and escalated according to established severity levels, particularly those impacting critical business functions. The Shift Supervisor is also responsible for maintaining situational awareness of operational conditions and communicating significant incidents, anomalies, and service impacts to appropriate leadership.

Given the proactive nature of the position, the ...

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