Job Description

Job Opening:Intake Specialist

Location: South Africa
Type: Full-Time, Work from Home
Hours: Monday to Friday: 9am- 5pm (US Hours)

Responsibilities:

  • Respond to intake inquiries via phone, email, and web forms promptly and professionally
  • Guide families of autistic children through the intake and onboarding process with empathy and clarity
  • Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)
  • Schedule assessments and initial consultations
  • Maintain accurate records using our practice management software
  • Collaborate with the clinical, billing, and administrative teams
  • Follow up with families to ensure timely completion of all intake steps

Essential Qualifications:

  • Excellent communication and interpersonal skills
  • Excellent administrative management
  • Detail-oriented with strong organizational abilities
  • Comfortable u...

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