Insurance Verification Specialist

Responsibilities

• Verifications (50%): Performing Outbound Calls to Insurance Agents/Regional offices or utilizing various electronic means such as websites for verification of loan collateral coverage. Works with vehicle and mortgage outbound calls.
• Research (20%): Ability to read and understand insurance documents for both auto and mortgage, in loan history to perform the correct task that is needed for that loan while following lender particulars.
• Verify and Memo (10%): Accurately verify the correct questions with insurance agents and regional offices. Has the ability to document thoroughly in the history of the loan for the lenders to be able to understand clearly.
• Accounts per Hour (10%): Has the ability to meet the department goal of 10 accounts per hour by performing website verifications and phone calls to insurance agents. Needs the ability to be able to multitask to assist the department in meeting our department SLA’s of 95% in 7...