Job Description
Insurance Verification & Referral Coordinator (Healthcare BPO) - Onsite/Night Shift
Job Description:
- Check and run real-time eligibility for current insurance(s)
- Initiate contact with insurance companies via internet, phone, or fax for verification or referral for outpatient services
- Secure demographic and insurance information (primary, secondary, tertiary, worker's compensation, MVA, etc.) prior to patient visit
- Coordinate with clinic staff regarding schedule changes based on insurance/referral status
- Review and respond to provider inquiries and requests
- Review patient medical history/records with attention to detail
- Manage 60-80 faxes per day
- Document and attach scans of all verification/referral documents to patient's EMR
- Follow U.S. HIPAA guidelines for security and PHI
Requirements:
- At least 2+ years' experience with insurance verification and referral procedure...
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