Insurance Training Manager

Job Description:

Umhlanga, Durban / Salary: Market Related / Hours of Work: Nightshift

A leading contact centre based in Umhlanga, Durban is seeking an experienced Training Manager to manager their Insurance Campaign

Purpose of the job:

As the Insurance Training Manager, you will be responsible developing and implementing robust training programs, focusing on developing and creating a sales driven culture sales training for the entire business. This includes the planning and delivering sales skills within a Contact Centre that specializing insurance inbound and outbound sales services.

Duties and responsibilities:

• Management and Development of Senior Trainers / Junior Trainers

• Lead, direct, advise and take initiative to design and implement organization development intervention/ initiatives successfully within the organization

• Passionate and effective development and delivery of the sales tra...