Insurance Service Representative

Description We are looking for an Insurance Service Representative to join a credit union-related environment in Shrewsbury, Massachusetts on a Contract to Permanent basis. This position is suited for a service-focused insurance specialist who can manage client needs across property and casualty coverage while maintaining strong responsiveness and attention to detail. The role offers a primarily onsite schedule, with the possibility of 1–2 remote days per week after training, and is ideal for someone who works well in a busy setting and values relationship-building through dependable support.

Responsibilities:
• Assist members and clients with insurance-related requests, ensuring timely communication and a high standard of service throughout the policy lifecycle.
• Prepare and present coverage quotes for property and casualty products, helping clients understand available options and next steps.
• Process policy changes and endorsements accurately while maintaining co...