Insurance Relationship Coordinator

How will you make an impact?

You’ll play a critical role in supporting our members during key moments, providing timely, compassionate and reliable claims support when it matters most.

The opportunity

Join our dynamic Insurance Claims team in Melbourne and become an integral part of our mission to deliver exceptional service to Hostplus members and claimants. As an Insurance Claims Coordinator, you will have the opportunity to manage end-to-end claims processes, maintain strong relationships with stakeholders, and drive continuous improvement in service excellence. You will also contribute to the efficiency and effectiveness of our claims operations, helping to reduce complaints and enhance overall performance. 

About you

• You bring significant experience in claims administration and case management
• Your proactive approach ensures strong relationships are built and maintained with stakehold...