Job Description
We are seeking a detail-oriented and professional Client Service & Operations Associate to support a wealth management team with client account maintenance, documentation, CRM updates, and executive-level administrative support. This role requires excellent communication, strong follow-through, and the ability to manage time-sensitive financial paperwork with accuracy.
Experience with Fidelity Investments and/or Charles Schwab is strongly preferred. Exposure to life insurance and annuity products is a plus.
Key Responsibilities
- Process client account maintenance requests (address changes, trust updates, beneficiary changes, divorce-related updates, etc.)
- Prepare and track client documentation (K-1s, 1099s, alternative investment paperwork)
- Update CRM records (Salesforce or similar), including insurance and annuity inputs
- Support client review prepar...
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