Job Description

Farmers Insurance in Mexico is seeking a frontline team leader for our call center in Aguascalientes. You will manage assigned team members, drive customer experience, monitor performance, and ensure adherence to company and regulatory guidelines.

The role requires a High School Diploma or equivalent, preferably a Bachelor's degree, 2+ years in a leadership role within a call center or customer service, and fluent English. On-site availability in Aguascalientes; relocation not offered.

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