Insurance complaints specialist - client resolution

Standard Bank Group, based in Roodepoort, is seeking a client care specialist focused on short-term insurance. The role involves addressing client complaints and ensuring a satisfactory service experience while advocating for fair treatment of clients.

The ideal candidate will have a First Degree in an insurance-related field, 3-4 years of industry experience, and strong behavioral competencies such as articulating information and upholding standards. This position offers the opportunity to engage with clients through various platforms including call centers and social media. #J-18808-Ljbffr