Job Description

Location: Raffles Place

Duration: 1 year contract

Working Hours: Mon - Fri, 9 - 6

Salary: Up to $4000 + 1 month bonus

Job Responsibilities:

  • Assess and approve Personal Accident (PA) claims within turnaround timelines and authority limits
  • Review medical, financial, and supporting claim documents to determine claim eligibility and reserve adequacy
  • Handle end-to-end claims assessment, investigations, and closure
  • Liaise with medical institutions, policyholders, agents, and internal stakeholders for clarification and supporting documents
  • Ensure accurate policy interpretation and fair claims decision-making
  • Monitor pending claims to ensure timely resolution and proper closure
  • Identify claim trends, unusual practices, and recommend process improvements
  • Provide professional, empathetic, and timely communication to customers and stakehold...

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