Job Description
Hi All,
We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:
Experience: 1 to 10years
Role: Associate/Analyst/Team Lead
Shift timings & Work Model: UK sift & WFO (5days)
Skills required: Life Insurance, Insurance, Claims, Insurance Operations
Location: Chennai, Navallur
Job description:
- Ensure process adherence, SOP compliance, and quality assurance across delivery teams.
- Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie).
- Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.
- Support transition activities including KT, ramp-up, and monitored production.
- Implement process improvements and automation opportunities to enhance efficiency.
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