Job Description

Overview

Conduct daily training in FOH and BOH café operations (e.g., food prep, cashiering, customer service, dishwashing, station setup).

Responsibilities
  • Implement PBIS strategies and structured vocational teaching methods
  • Develop and maintain training materials: visual aids, SOPs, task sequences, and checklists
  • Supervise trainees during live café operations, ensuring safety, quality, and service standards
  • Collaborate with the Production Team for pastries, baked goods, and product-based vocational training
  • Support trainees in achieving their Standards of Work Performance (SWP) milestones
  • Monitor trainee progress, maintain proper documentation, and report behavioural/learning concerns
  • Uphold HALAL guidelines, food safety requirements, and cleanliness standards
  • Participate in special events, catering, external exhibitions, and work trials
  • Model APSN's mission and support successful emp...

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