Instructional Designer

Job Title: Instructional DesignerJob Category: TrainingTime Type: Full timeMinimum Clearance Required to Start: Public TrustEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *

The Opportunity:
The 9/11 Victim’s Compensation Fund (“VCF”) Team is engaging in a Transformation effort to optimize the processes and systems that support the 9/11 victims’ injury and loss claims. The VCF Transformation Project will result in the implementation of a new operating model, updates to policies and procedures and thus creating a new claims processing system, called myVCF. The VCF Transformation Project is seeking resources for the design, development, and delivery of training for internal and external audiences, with a focus on substantive training for the VCF staff on policies and processes that cover the full end-to-end claims lifecycle. Moreover, the VCF seeks a resource for the design and development of internal and external communication collatera...