Job Description

Key Requirements

+ Directs, supervises and coordinates the activities in Telecommunication department

+ Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services

+ Investigates complaints regarding the Telecommunication services and the Operators and technicians, takes appropriate actions.

+ Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions

+ Establishes and maintains effective employee relations

+ Organizes and conducts regular meeting for all Telecommunication staff to facilitate communication and a smooth operation

+ Manages and monitors the operation of all equipment’s, software, hardware and endure all units are working and installed properly

+ Ensures all telecommunication equipment’s are covered by...

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