Job Description

Epson is a world leader in printer and projector technology, with leading positions in a number of market segments in Australia.  We have ambitious future plans and have invested in a brand new Distribution and Customer Support Centre to prepare for future growth based in Yennora.  To help us, we now need a new member in our Customer Service team.

The role reports to the Service and Support Manager and duties include:

  • Plan, schedule and coordinate printer solution installations in line with agreed customer requirements, timelines and business priorities.
  • Proactively lead installation planning activities, including organising and facilitating planning discussions with relevant internal stakeholders (e.g. service, logistics, sales and customers).
  • Liaise with internal stakeholders to ensure all installationârelated information is accurately captured, documented and received, including orders, preâinstallation requirements and delivery document...

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