Inside Salesperson

Inside SalespersonStatus:Regular, Full timeLocation:Chilliwack, British ColumbiaJob DescriptionReporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.MAIN RESPONSIBILITIES:Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;Responds to the customer's inquiries in a timely manner;On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;Proactively suggests associated and/or alternate products as needed;Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of...