Inside Sales Supervisor

Leading a small customer service team - managing the team’s performance and behaviors through coaching, training, development, motivation, and engagement. Engage the team to provide excellent levels of customer service in line with Rotork values. Support the respective site-based leadership team and Customer Service Manager with key reporting responsibilities. Use LEAN processes to identify improvement areas in the department and continually strive to raise standards within the team. 

Key Responsibilities and Outcomes: 

• Managing an Inside Sales team for configured and/or engineered products in LATAM
• Support the Customer Service Manager (CSM) or Country Leader in defining the Customer Service (CS) strategy and implementing this strategy locally 
• Support and maintain standard and efficient processes that deliver the quality of customer service required at speed  
• Form part of the Cus...