Inside Sales Representative/ Warehouse Associate

As an Inside Sales Representative/ Warehouse Associate based in Kitchener, ON your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.
• Select orders for electrical parts and products, check for accuracy and pack for shipment.
• Process and prepare paperwork for shipping including bills of lading, shipping invoices and freight costs.
• Receive and verify the accuracy of incoming shipments; correctly enter inc...