Job Description
We are seeking a results-driven Inside Sales Executive to bolster our sales division. This role is perfect for a BPO professional who excels in consultative selling and relationship management. You will be responsible for identifying business opportunities and converting prospects into long-term clients.
Key Responsibilities:
- Make outbound cold calls and handle inbound inquiries from prospective US-based customers
- Qualify leads by identifying customer needs and assessing sales readiness
- Clearly explain products or services and conduct initial consultations
- Guide prospects through enrollment, application, or onboarding processes
- Handle objections professionally using a structured, consultative sales approach
- Maintain daily performance metrics including call volume, talk time, follow-ups, and appointments set
- Accurately update and manage customer information in the CRM system
- Collaborate with the Sales M...
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