Inside Sales Representative

• Comprehensive group insurance plan, fully employer-paid
• Retirement plan with employer contribution and optional employee contribution
• Easy on-site parking

Position overview

Reporting to the Inside Sales Manager, the Inside Sales Representative serves as the primary point of contact between the company and its customers. They handle price inquiries, prepare quotes, and manage order entry and follow-up, coordinating with the production, purchasing, and logistics teams to deliver exemplary customer service.

Key responsibilities

• Respond to customer inquiries (phone, email) regarding steel products, availability, pricing, and delivery times.
• Prepare, submit, and follow up on quotes and price offers.
• Enter orders into the ERP system and ensure their accuracy (product, quantity, price, dimensions, deadlines).
• Coordinate with the production, purchasing, shipping, and transportation departments ...