Job Description

PURPOSE

Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
  2. Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
  3. Enters orders into system and schedules delivery of products.
  4. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
  5. Participates in coordinating and conducting customer workshops.
  6. Handles and reso...

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