Inside Sales - Contact Centre Head

Role Overview

We are looking for a Distribution Manager to own end-to-end sales execution for our loan products. This role will manage the entire telecalling sales team, drive disbursals, improve conversions, and ensure disciplined selling. The ideal candidate has hands-on experience in loan selling, fintech distribution, and managing telecallers, with strong control over daily numbers and execution.

Key Responsibilities

• Own and manage the entire inside sales / telecalling team.
• Drive loan disbursals, approval rates, and conversion metrics.
• Structure sales operations including calling strategy, scripts, pitch, and daily targets.
• Train and coach telecallers on loan products, eligibility, and objection handling.
• Monitor call quality, conduct audits, and improve sales discipline.
• Work closely with marketing to convert inbound leads into approved and disbursed loans.
• Coordin...