Job Description

Customer Service (Internal)

Receive and handle inbound sales calls

Internal Point Person for accounts in a specified Territory

Problem Resolution (Customer complaints and concerns)

Process Faxes and Order Confirmations

Enter SAP orders

Product application and technical support conduit between Tech. Support Group and customer

Customer advocate

SALES ROLE (Internal)

Responsible for the overall activity and sales growth within an assigned Territory

Meet weekly with RSM to discuss sales growth strategies within an assigned Region

Proactive sales calls to qualify dealers, account management, promote new products, communicate specials, and build customer relationships

Promote E-Commerce site and ease of use with customers

Proficient with parts and accessories and potential customer applications

Set-up of new accounts and maintenance of existing accounts

Clearly communicate and bring va...

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