Injury Management Advisor

The role

provides clinical and injury management technical expertise to assess personal injury claims for reasonable and appropriate / necessary treatment and rehabilitation requirements and enable the various departments to achieve their claims management objectives.

This role also contributes to and drives proactive claims management across the Personal Injury Insurance division through early identification and management of rehabilitation needs, applying evidence based injury management principles, ensuring that cost effective intervention is provided in a timely manner, as well as influencing effective claims strategies to achieve sustainable and appropriate RTW outcomes.

The coaching and mentoring of Claim handlers are carried out by this role, to ensure a sound understanding of injury management is applied when making decisions and to assist the development of legislative and regulatory knowledge and skills.

What you'll do