Infrastructure Support Analyst

Only Singapore Citizens will be considered due to high security project.

Role Overview

Responsible for 24x7 operational support of IT systems hosted in on-premise data centres and the Government Commercial Cloud (GCC/AWS). The role focuses on infrastructure reliability, incident resolution, cloud operations, automation, vendor coordination, and cost management within a government-compliant environment.

Key Responsibilities

• Provide production support for GCC (AWS) and on-prem systems to ensure high availability and minimal downtime.
• Troubleshoot and resolve application, infrastructure, and security incidents in line with SLAs.
• Maintain compliance with government IT policies and security standards.
• Manage cloud resources including compute, networking, security groups, IAM, and monitoring dashboards.
• Execute production deployments, manage rele...