Infrastructure Specialist - Technical Support Engineer

Tasks

• Provide technical support and troubleshooting for infrastructure-related issues to ensure seamless business operations.


• Monitor and maintain IT systems, including servers, networks, and other critical infrastructure components.


• Collaborate with cross-functional teams to implement and optimize infrastructure solutions that align with business needs.


• Develop and maintain documentation related to IT infrastructure, processes, and procedures.


• Conduct regular system audits and performance assessments to ensure infrastructure reliability and efficiency.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.


• Minimum of 3 years of experience in technical support or infrastructure management roles.


• Proficiency in network management, server maintenance, and virtualization technologies.


• Strong problem-so...