Job Description

The Role

Reporting to the Manager, Infrastructure, this full‑time permanent position sits within the IT Service Management team. As the Infrastructure Lead, you will be accountable for ensuring the availability, compliance, and overall health of the organisation’s IT technologies. You will oversee both internal and external support personnel and manage the full technology lifecycle, including security, access control, and the transition of new services into support.


A key focus of the role is maintaining technology at supported levels that meet business needs. Ultimately, this position is responsible for delivering reliable, high‑availability infrastructure services to the organisation.

  • Delivery of operational day-to-day of the IT Infrastructure technology to the business, including but not limited to working with MSP on BAU activities across the infrastructure of the portfolio, deployment of new projects, depreciation of IT assets and networks....

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