Job Description

Infrastructure Engineer

* Inside IR35

* 2-days on-site in High Wycombe

We're looking for a hands-on Infrastructure Engineer with strong troubleshooting skills to investigate and resolve hardware, software and infrastructure issues across a mixed Windows, networking and peripheral environment.

A key part of this role is the ability to triage complex technical issues, establish test labs and facilitate technical workshops to identify root causes and drive effective resolutions.

Key responsibilities:

* Triage and investigate hardware, software and infrastructure issues across Windows PCs, networking equipment and peripheral devices.

* Set up and manage test labs to reproduce faults, validate fixes and support technical investigations.

* Lead technical workshops with internal teams and third-party suppliers to diagnose and resolve complex issues.

* Rebuild, reimage and configure Windows PCs and appliance-style devic...

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