Job Description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase as a part of the Network Rapid Response Team, your endless curiosity about technology will help you propel innovation and your career

Job Responsibilities

  • Own and drive production incident management, including triage, restoration, communications, escalation, and post-incident actions.
  • Lead problem management to identify root cause, implement corrective actions, and reduce recurrence through durable remediation.
  • Execute and govern change management activities, ensuring changes are assessed for risk, validated, documented, and aligned to resiliency/security expectations.
  • Manage service delivery responsibilities including lifecycle management, service evolution, and ope...

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