Job Description

Role Overview

Join our Service Management and Technical Resources team as an Infrastructure Analyst to manage requests, track compliance, and perform technical monitoring.

What You Will Do

Manage requests, track compliance, perform technical monitoring, and collaborate with teams to ensure correct delivery of technical services.

Why It Might Be a Fit

We’re looking for a person with university studies in Systems, Information Technology, Networks, or related fields, and minimum 2 years of experience in Technical Support positions or Infrastructure.

Requirements

  • University or tertiary studies in Systems, Information Technology, Networks, or related fields
  • Minimum 2 years of experience in Technical Support positions (N1, N2, or N3), Infrastructure, or IT Service Management
  • Knowledge of Azure Active Directory
  • Knowledge of Networking and Cisco environments
  • Experience using ITSM tools, espe...

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