Job Description
We are seeking an experienced and technically proficient Infrastructure Engineer to join our global infrastructure team. This Level 2/3 role is responsible for advanced system support, escalation handling, platform optimization, and infrastructure reliability across Windows, Linux, virtualization, storage, container platforms, and cloud services.
Responsibilities:
Provide Tier 2/3 support for incidents and requests involving Windows Server, Linux systems, virtualized environments, container platforms, and cloud-hosted infrastructure. Lead troubleshooting efforts for critical issues across platforms, performing root cause analysis and long-term remediation planning. Act as an escalation point for support analysts and administrators; mentor junior staff as needed. Administer enterprise Windows Server environments including IIS, Microsoft Clustering, and file services. Support and maintain Red Hat and other Linux distributions; t...
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