Infrastructure Administrator

Job Description

We are seeking an experienced and technically proficient Infrastructure Engineer to join our global infrastructure team. This Level 2/3 role is responsible for advanced system support, escalation handling, platform optimization, and infrastructure reliability across Windows, Linux, virtualization, storage, container platforms, and cloud services.

Responsibilities

• Provide Tier 2/3 support for incidents and requests involving Windows Server, Linux systems, virtualized environments, container platforms, and cloud-hosted infrastructure.
• Lead troubleshooting efforts for critical issues across platforms, performing root cause analysis and long-term remediation planning.
• Act as an escalation point for support analysts and administrators; mentor junior staff as needed.
• Administer enterprise Windows Server environments including IIS, Microsoft Clustering, and file services.
• Suppo...