Job Description
SUMMARY
The Information Technology Technician is the initial point of contact for staff experiencing IT issues. This role combines technical expertise, excellent communication skills, and a commitment to providing exceptional support services. Responsibilities include troubleshooting and resolving first-level support tickets, escalating issues as necessary, supporting audiovisual (AV) systems across clinic locations, and assisting patients and staff with technology applications used in care delivery. This position ensures a seamless IT and digital experience for both CareSouth employees and the patients we serve.
PRIMARY RESPONSIBILITIES
- Knowledge and understanding of Employee Handbook.
- Carry out the meaning of the CSMD Mission and Vision statements.
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