Job Description

Notice Period : Immediate to 30 days

Experience : 3-5 Years

Mandatory skills : Technical support on Windows OS/ MacOS, Fortigate or Sophos, good knowledge on cyber security.

IT Infrastructure & System Support

  • Provide technical support for Windows OS, macOS, Linux/Ubuntu
  • Administer Microsoft 365 services — Exchange Online, SharePoint, Teams, user accounts, and security configurations.
  • Troubleshoot and manage Fortigate or Sophos Firewalls, including VPNs, security policies, and logs.
  • Perform system upgrades, patching, monitoring, and routine maintenance.
  • Troubleshoot end-user issues related to hardware, software, and network connectivity.
  • Maintain IT documentation, asset records, and operational procedures.

Required Skills & Qualifications

  • 3–5 years of experienc...

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