Information Technology Support Officer

• Join a supportive, customer-focused IT Service Desk team
• Deliver hands-on support across diverse IT environments
• Build your IT skills with ongoing learning opportunities

The role

• Full Time, Fixed Term (up to 1 December 2026)
• Level 4 - $73,230 to $79,494 pa (plus 17% superannuation)
• Bathurst

As an Information Technology Support Officer, you'll play a key role in delivering high-quality IT support to staff and students across Charles Sturt University. Working within the Service Desk, you'll be the first point of contact for a wide range of technology enquiries, providing timely troubleshooting, resolving technical issues where possible, and escalating more complex matters to specialist teams.

This is a varied, customer-focused role where no two days are the same. You'll support a broad range of IT services, contribute to the continuous improvement of Service Desk processes, and ...