Information Technology Support Engineer

Our Client is a leading Market Maker and is looking for a IT Support Engineer to support its users.

Primary Responsibilities

Ondesk Support

• Setup, configure, and maintain the Windows Desktop Environment and end-user support, including but not limited to hardware and software management, security patches and health check monitoring in line with Global desktop standards, policies and procedures
• Build rapport with help desk customers and provide first line local and second line regional desktop/office technical support including incident/problem identification, resolution and escalation.
• Configure and support general office facilities issues
• Install and maintain desktops, user account administration; responsible for introducing adapting and improving IT systems in own area of responsibility

Local Data Center

· Responsible for both the local office & Singapore Data Ce...