Job Description

Locations

Sorocaba, Avenida Hollingsworth, Brazil

Employment Type

Full Time

Roles and Responsibilities

  • Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
  • Working with OEM vendors for replacing spares, hardware repairs & troubleshooting.
  • Inventory management.
  • Imaging of laptops & desktops.
  • Printer Management: Assistance in fixing issues for conference rooms and working with vendor for room setup.
  • Hardware/software troubleshooting and resolution: Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
  • Offer VIP support with tailored, high‑touch service and manage audio‑visual, conferencing, and technologies.
  • Knowledge of Office 365 support.
  • Coverage/c...

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